Email is one of the most common ways scammers try to gain access to your personal or business information. Following a few simple guidelines can help keep you safe.

  • 1. Don’t Click Unknown Links

    If you receive an email with a link you weren’t expecting, don’t click it.
    Even if the message looks legitimate, links can lead to fake websites designed to steal your information.

    Tip: Hover over links (without clicking) to preview where they lead. If it looks suspicious, avoid it.

  • 2. Avoid Opening Unexpected Attachments

    Attachments can contain harmful software (malware) that can infect your device.
    • Don’t open files from unknown senders
    • Be cautious even with known senders if the attachment is unexpected
    • Common risky file types include .zip, .exe, or unusual documents

  • 3. Check the Sender’s Email Address

    Scammers often use email addresses that look similar to legitimate ones.
    • Look closely at the domain (the part after “@”)
    • Watch for small misspellings (e.g., @companny.com instead of @company.com)
    • Be cautious of emails from free domains (like Gmail or Yahoo) claiming to be from businesses

  • 4. Watch for Poor Grammar and Urgency

    Many phishing emails contain:

    • Spelling or grammar mistakes
    • Unusual phrasing
    • Messages that create urgency (“Act now!” or “Your account will be locked!”)

    These are common warning signs of a scam.

  • 5. Never Share Sensitive Information by Email

    Legitimate organizations will not ask for sensitive information like:
    • Passwords
    • Banking details
    • Personal identification numbers
    If you’re unsure, contact the organization directly using a trusted method.
  • 6. When in Doubt, Don’t Engage

    If something feels off:
    • Don’t reply
    • Don’t click anything
    • Don’t download attachments
    Instead, delete the email or report it to your IT team or service provider.

Quick Summary Checklist

Before interacting with an email, ask yourself:

  • Do I recognize the sender?
  • Was I expecting this message?
  • Does the link or attachment seem safe?
  • Does the email look professional and legitimate?

If the answer to any of these is “no,” it’s best to avoid interacting with the email.

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